Living Picture ("we", "our", "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or contact us, you may provide:

• First and last name
• Email address
• Country of residence
• Payment-related details (processed securely by third-party providers)

b. User Content

To provide our service, you may upload:

• Personal photos
• Optional music selections
• Memory titles or descriptions

c. Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited on our website

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders
• Deliver the final digital product
• Communicate with you regarding your order
• Provide customer support
• Improve our website and services
• Comply with legal and regulatory obligations

3. Payment Processing

All payments are processed through secure third-party payment providers.

Living Picture does not store or have access to your full credit card details.

Payment providers handle your payment information in accordance with their own privacy and security policies.

4. Data Storage & Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

Uploaded photos and related content are stored only for the purpose of providing the service and are deleted after delivery or within a reasonable period, unless required otherwise by law.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

• Trusted service providers (such as payment processors or hosting services)
• Legal authorities, if required by law

All third parties are required to handle your data securely and lawfully.

6. Cookies & Analytics

Our website may use cookies or similar technologies to:

• Analyze website traffic
• Improve user experience
• Understand how visitors interact with our website

You may disable cookies through your browser settings, though some features may not function properly.

7. Data Retention

We retain personal information only for as long as necessary to:

• Complete your order
• Provide customer support
• Comply with legal, tax, or accounting requirements

After that, information is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

9. International Users

Our services are operated from Israel.

By using our website, you acknowledge that your information may be processed and stored outside your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated "Last updated" date.

Continued use of the website constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Living Picture
Email: admin@livingpicture.net
Business Address: Israel

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